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You have the right to cancel your contract with Clearway within seven working days of the receipt of the goods.

The cancellation must be notified to Clearway in writing by post or e-mail via the details given on the Contact Us section of the website. If you cancel the contract within seven days of the receipt of the goods you should return the goods to Clearway at your expense within 30 days. The return of the goods can be organised by Clearway but we would require payment by card or cheque prior to collection.

You are recommended to return the goods in their original packaging or similar and you are required to take reasonable care of the goods. A full refund will be issued by Clearway excluding delivery charges within 30 days if the goods are received by us in resalable condition. Clearway reserve the right to decide whether goods are deemed resalable, if the goods are not deemed to be in a resalable condition Clearway reserve the right to deduct an amount from the refund for any resulting loss in value.